1. Introduction
PT Agrayasa Global Industri ("we," "our," or "Agrayasa Group") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through email or phone
- Request information about our services
- Engage with our subsidiaries (Agrayasa Labs, Agrayasa Consulting, Agrayasa Gold)
- Submit business inquiries or partnership proposals
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on our website
- Referral sources and navigation patterns
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver services and fulfill contractual obligations
- Improve our website and user experience
- Send relevant business communications and updates
- Comply with legal obligations and government regulations
- Prevent fraud and maintain security
4. Information Sharing and Disclosure
We may share your information with:
- Subsidiaries: Agrayasa Labs, Agrayasa Consulting, and Agrayasa Gold for business operations
- Service Providers: Third-party vendors who assist in website hosting, data analysis, and business operations
- Government Agencies: When required by Indonesian law or regulatory compliance (BSSN, etc.)
- Business Partners: With your explicit consent for partnership opportunities
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Compliance with BSSN (Badan Siber dan Sandi Negara) standards
- Access controls and employee training on data protection
6. Your Rights
Under Indonesian data protection regulations, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your personal information
- Object to processing of your data
- Withdraw consent at any time
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. See our Cookie Policy for detailed information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
11. Contact Us
For privacy-related inquiries, please contact us:
PT Agrayasa Global Industri
Jl. Saronojiwo II No.21
Panjang Jiwo, Surabaya
Jawa Timur, Indonesia
Email: corporate@agrayasa.com
Phone: +62 851 2196 2625